Description:
Duties and Responsibilities:
- Develop and implement sales strategies and annual plans, monitor competitors' performance.
- Evaluate employees' performance according to human resources policy.
- Ensure employees' compliance with policies and procedures.
- Select and hire department employees.
- Disseminate administrative decisions and updates to commercial department units.
- Monitor work schedules and leaves for department heads and subordinate managers.
- Build and enhance relationships with business partners (travel agents and hotels).
- Review and approve unit supervisors' reports, hold meetings to discuss the reports, and submit them to the Deputy General Manager.
- Study suggestions and recommendations from unit supervisors to develop workflow in their units.
- Contribute to updating policies and procedures manuals for commercial department operations.
- Monitor technological developments in transportation, tourism industry, and call center services.
- Build and develop customer base by seeking new clients.
- Analyze the market and customer needs, identify new opportunities, and develop new products in collaboration with the marketing and product development department.
- Monitor the implementation of contracts and agreements signed with customers in coordination with the legal advisor.
- Participate in the pricing committee for leasing equipment, cars, buses etc.
Qualifications:
Educational Qualification: Bachelor's Degree in Engineering, Business or related field.
Work Experience: Minimum of 8+ years.
Professional Certificates: Courses/programs specialized in sales.
Required Languages: Arabic (High Proficiency), English (High Proficiency).
Required Competencies:
- Advanced technical sales skills.
- Advanced planning, directing, organizing, and supervising skills for department units.
- Ability to track, diagnose, and solve problems and address complaints.
- Ability to develop and monitor key performance indicators for commercial department plans and projects.
- Communication and interpersonal skills.
- Negotiation skills.
- Analytical skills and decision-making abilities.
- Ability to work within a team.
- Professional and managerial competencies.
- Commitment.
- Ability to seek new opportunities in sales.
- Ability to adapt to rapid market changes.
- Self-productive efficiency.
- Time management and prioritization skills.
More