IT System Administration Specialist

• Posting Date: 03/11/2024
• Ref: ITJOR27
• Position: IT System Administration Specialist
• Location: Jordan
• City: Marka
• Sector: Manufacturing
• Years of Experience 5-7 years in IT system administration, preferably in a manufacturing or industrial setting.
• Qualification: Bachelor’s degree in Computer Science, Information Technology, or related field. Relevant certifications
• Salary: 1200-1400JD
• Description:
  Key Responsibilities:

  1. System Administration & Maintenance
     • Manage and maintain all servers, network equipment, and computing devices within the facility.
     • Monitor and troubleshoot hardware, software, and network issues, ensuring minimal downtime for manufacturing operations.
     • Regularly update and patch systems to ensure they are secure and functioning efficiently.
  2. Network & Infrastructure Management
     • Configure, maintain, and monitor network infrastructure, including LAN, WAN, firewalls, and routers.
     • Ensure secure connectivity and integration of all industrial equipment with IT systems to support Industry 4.0 initiatives.
     • Conduct regular backups and disaster recovery planning, testing, and implementation.
  3. Cybersecurity & Compliance
     • Implement security protocols to protect systems and sensitive data from cyber threats.
     • Conduct regular security audits, vulnerability assessments, and risk analyses in line with industry standards and regulatory requirements.
     • Collaborate with the cybersecurity team to respond to incidents and implement measures for threat prevention.
     • Responsible for handling the Network Cybersecurity operations and responding to related security incidents according to the followed procedures.
  4. User Support & Training
     • Provide technical support and training to users on system functionalities and cybersecurity best practices.
     • Manage and resolve user requests and incidents through a ticketing system, ensuring high levels of customer satisfaction.
  5. System Optimization & Documentation
     • Analyze system performance and recommend upgrades to optimize efficiency and scalability.
     • Maintain accurate records of system configurations, change logs, and asset management.
     • Participate in technology assessments and support the deployment of new systems or upgrades.

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  Qualifications:

  • Education: Bachelor’s degree in Computer Science, Information Technology, or related field. Relevant certifications (e.g., CompTIA Server+, Microsoft Certified Systems Administrator) are a plus.
  • Experience: 5-7 years in IT system administration, preferably in a manufacturing or industrial setting.
  • Technical Skills:
    • Proficiency in Windows Server, virtualization, Office 365 cloud, Hyper-V, and .
    • Strong knowledge of cybersecurity best practices and IT compliance standards.
  • Soft Skills: Strong problem-solving abilities, excellent communication skills, and a proactive approach to system administration.
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