Office 365 and Infrastructure Senior Administrator

• Posting Date: 30/10/2024
• Ref: ITKSA47
• Position: Office 365 and Infrastructure Senior Administrator
• Location: KSA
• City: Riyadh
• Sector: IT Services
• Years of Experience 5+ years of experience in IT administration, with a focus on Office 365 and infrastructure
• Qualification: BA in computer science, computer engineering or relevant field
• Salary: SR 10-15K
• Description:
  Key Responsibilities:

  • Office 365 Administration:
    • Manage and maintain Office 365 tenant, including Exchange Online, SharePoint Online, Teams, and OneDrive for Business.
    • Implement and enforce security policies, compliance, and governance within Office 365.
    • Monitor and optimize Office 365 performance and user experience.
    • Troubleshoot and resolve issues related to Office 365 applications and services.
  • Infrastructure Management:
  • Oversee the administration of on-premises servers, networks, and virtualization technologies.
  • Ensure the security and integrity of infrastructure systems, including backup and disaster recovery solutions.
  • Implement and manage hybrid solutions between on-premises infrastructure and Office 365.
  • Provide advanced technical support and guidance to end-users and other IT staff.
  • Conduct training sessions and create documentation for users on Office 365 tools and best practices.
  • Collaborate with cross-functional teams to integrate Office 365 applications with business processes.
  • Communicate effectively with stakeholders regarding project updates, system changes, and maintenance schedules.
  • User Support and Training:
  • Collaboration and Communication:

  Required experience

  • Manage and coordinate the design, implementation, and maintenance of the organization's IT infrastructure in the Microsoft 365 admin center, (Endpoint Manager, Exchange, Identity, Dynamics 365 Apps, SharePoint, Teams, Security and Compliance, OneDrive, and Skype for Business).

  • Work with cloud platforms (Azure) to integrate cloud services into the organization's infrastructure.

  • Ensure that proper security measures are in place to protect the organization's IT infrastructure against unauthorized access, data breaches, and other security threats (On-premises and Cloud).

  • Experience in Azure Information Protection "AIP", Microsoft Intune, Advanced Threat Protection "ATP", Compliance Policy, AD, Kaspersky, Fortinet, and Mail Security.

  • Monitor and analyze system performance and implement performance tuning and capacity planning strategies.

  • Collaborate with other IT teams to ensure seamless integration and interoperability between different systems and technologies.

  • Develop and maintain disaster recovery and business continuity plans for the IT infrastructure.

  • Contribute to the development and implementation of IT policies, procedures, and standards.

  • Evaluate current systems and recommend improvements to increase efficiency and security.

  • Ensure compliance with security standards and data protection regulations.

  • Develop and maintain disaster recovery and business continuity plans for the IT infrastructure.

  • Contribute to the development and implementation of IT policies, procedures, and standards.

  • Develop and maintain network and infrastructure documentation, including network diagrams, hardware and software inventories, and system configuration

  Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • 5+ years of experience in IT administration, with a focus on Office 365 and infrastructure.
  • Strong understanding of Office 365 administration and associated services.
  • Proficiency in managing on-premises infrastructure, including servers, networks, and virtualization.
  • Relevant certifications (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Azure Administrator Associate) are a plus.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and interpersonal skills.
  More