Jordan
Deputy General Manager Location:Airport Road, South of Central Amman, Jordan
Reporting To:General Manager
Industry:Hospitality & Resorts
Employment Type:Full-Time
Overview Our client is a leading hospitality and resorts company in Jordan, operating a large-scale resort destination with diverse hospitality, leisure, events, and guest service operations. The company is seeking an experienced
Deputy General Managerto support the GMin overseeing operational excellence, business continuity, guest experience, and the effective management of support and operational functions across the organization.
Key Responsibilities
- Support the GMin leading and optimizing daily resort and hospitality operations.
- Oversee support functions including Human Resources, Procurement, Facilities Management, Maintenance, Quality, and Health & Safety.
- Ensure operational readiness of facilities, infrastructure, and guest services to maintain exceptional service standards.
- Drive operational performance through KPI monitoring, cost control, and resource optimization.
- Lead cross-functional coordination to resolve operational challenges and ensure smooth business continuity.
- Oversee emergency preparedness, risk management, and compliance with safety and quality standards.
- Participate in strategic planning, organizational development, and performance management of department heads.
Requirements
- Bachelor's Degree in Business Administration, Hotel & Hospitality Management, Tourism Management, Engineering Management, or a related field.
- Minimum 10 years of experience within hospitality, resorts, hotels, or large service organizations.
- Proven experience in a similar senior leadership position at a corporate level.
- Previous banking sector experience during the early stages of the career is highly preferred.
- Strong leadership, operational management, financial control, and stakeholder management skills.
- Fluency in Arabic and English is mandatory.
- Candidates must currently reside in Jordan.
- Immediate availability or a maximum 30-day notice period is preferred.